Contact

Questions about the app, your account or Premium? Email us and we’ll get back to you, usually within a couple of days.

Please include

Your Showvee version (Settings › About).
Your device, for example “Fire TV Stick 4K” or “Google TV Streamer”.
The playlist type: MAG portal, Xtream Codes or M3U.
What you did, what happened, and a photo of the screen if there’s an error.
For Premium questions: the email of your Showvee account and the TV’s device code (Settings › Premium).

Never send us

Playlist or portal passwords, or links that contain them.
MAC addresses or Xtream usernames.
Your Showvee account password.

We’ll never ask for them.

Missing channels, expired subscriptions and stream quality are up to your provider — Showvee provides no content, so we can’t help with those. The help page covers most playback problems.